Frequently asked questions

Answers before you book.

Everything about our turnkey LED wall rentals, installations, and on‑site crew. Don't see your question? Email us and we'll get you an answer.

What does "turnkey" actually include?

Everything from load‑in to wrap under one operator: the LED wall itself, rigging, power distribution, signal infrastructure, processing, content management, and a certified on‑site technical crew. One vendor, one point of contact — no subcontractor chain, no handoffs at the venue door. We set up. You show up.

Do you offer permanent LED installations, not just rentals?

Yes. We handle end‑to‑end integration of high‑resolution LED panels — from single‑display lobbies to full XR studio builds. That covers design, installation, calibration, and post‑install support. Built to last, maintained to perform.

Which industries do you work with?

We deploy across a range of environments:

  • Trade shows & exhibitions — high‑impact visuals for the show floor.
  • Corporate & studios (TV/XR) — broadcast‑grade virtual production and live events.
  • Churches & houses of worship — clear streaming and vibrant color for every service.
  • Business & institutions — razor‑sharp enterprise presentations.
  • Restaurants, bars & pubs — reliable, eye‑catching entertainment displays.
  • Events & venues — scalable setups for major stages.
Do you offer a white-label / partner program?

Yes. If you run events under your own brand, we operate as your invisible technical crew. Your client sees you; we handle the LED and AV behind the scenes.

How much does a rental cost?

We offer transparent package pricing. Two of our most popular indoor configurations:

Starter Stage · Indoor $9,999
  • 9.8ft × 6.5ft (3m × 2m)
  • P2.6 / P3.9 resolution
  • Ideal for 50–100 attendees
  • Setup, tear‑down, processing unit & on‑site technician
Main Hall Wall · Indoor $9,999
  • 16.4ft × 9.8ft (5m × 3m)
  • P2.6 resolution
  • Keynotes & medium halls
  • Setup, tear‑down, advanced processing & on‑site technician

Need a custom size, outdoor build, or multi‑day event? Request a custom quote.

What's included in the package price?

Each package covers setup, tear‑down, the processing unit, and an on‑site technician for the event. There are no hidden labor lines for the standard install — the crew and the gear come together.

What pixel pitch / resolution do you offer?

Our standard indoor packages run P2.6 and P3.9 pixel pitch. For broadcast and XR work we use high‑refresh‑rate panels optimized for cameras — guaranteeing a flawless, zero‑flicker display on screen. Tell us your viewing distance and camera setup and we'll spec the right pitch.

Are the panels front-service or rear-service?

Both. We configure front‑ and rear‑service panels depending on the venue and available access. Rear‑service lets us maintain the wall without breaking the stage face, so the show keeps running.

What happens if something fails during the event?

We run a zero‑failure philosophy: redundant systems and dual‑processing units on every deployment, plus redundant signal paths and processor failover. Our crew stays on the floor for live monitoring, diagnostics, and same‑day reconfiguration if the run‑of‑show changes. Uptime is the deliverable.

Do you provide on-site technical support during the event?

Yes — every deployment includes certified AV technicians on‑site for calibration, connectivity, and live support throughout the entire event window. Rapid, on‑call response is part of the package.

How far in advance should I book?

The sooner the better, especially for peak event seasons and large builds. Send us the venue, the dates, and the spec and we'll come back with a plan and availability. Check availability.

Who handles rigging, power, and setup?

We do — all of it. Our crew manages rigging, power distribution, and signal infrastructure, then handles final commissioning of playback, signage, and presentation timing before doors open. You don't coordinate multiple vendors; we are the single operator for the full install.

How do I get a quote?

Email info@theavfox.com or call +1 (888) 786‑8804 with your venue, dates, and spec. We'll respond with a tailored plan.

What payment methods do you accept?

Checkout is secure via Boqable. We accept all major credit cards and ACH transfers.

How do I contact The AV Fox?

Phone: +1 (888) 786‑8804
Email: info@theavfox.com
Instagram: @theavfox · Facebook: Theavfox

Still have questions?

Tell us about your event.

Send us the venue, the dates, and the spec — we'll come back with a plan.